When formal financial services reach people who have, for ages, used informal channels to manage their loans and savings, one of the essential features they bring is reliability. It plays an important role for people living in the informal economy. It ensures that they keep track of all contributions and loans and maintain proper records.
The issue with the informal groups is that they do not accurately record transactions. In Africa, most people send their contributions via cash and receive cash when they need loans. It makes it difficult to maintain loans and deposits made by members accurately. Moreover, there remains an easy chance for the admin to miss the entries to be recorded in the books.
The adoption of audit trails can bring reliability in informal financial groups (IFGs). It can help members, administrators, and regulators to check the who, when, and where of the transactions.
An audit trail is a record of chronological events, actions, and transactions that can act as a support document and history that is used to authenticate operational and security activities and solve issues. Various industries use different versions of audit trails to maintain a historical record of events. For a financial organization, an audit trail contains all relevant details about a transaction, such as dates, times, people, etc. It may also include more detailed financial data and reporting information that an auditor may need.
The audit trails are generally managed by members within the organization, such as administrators or account managers. These can hold a person accountable, for example, doing a transaction or withdrawing money from the account. They allow us to follow records from their origins. They also bring better transparency, accuracy and integrity to the records while protecting them from misuse and harm.
Adoption of audit trails can bring a host of benefits to informal financial groups –
Wakandi offers a Credit Association Management System (CAMS), a unique digital system for informal financial groups to make and record contributions, apply for and avail loans, and manage members online. CAMS can help these groups maintain records of their daily transactions in a secure and effective way.
The transactional data is captured automatically when members use the system, creating records that can be shared with others. It can be used as audit trails to make their group compliant with regulatory authorities and reduce frauds.